Terms of Service

Last updated: September 2026

The service

Dear Baby sends email prompts about your child. You reply by email, and we collect your replies into letters about every four weeks, keeping your original words. Prompts become fortnightly after the first two years.

Subscription and billing

Dear Baby costs £1.99 per month after a 30-day free trial. You can cancel at any time through the "Manage subscription" link in any of our emails. When you cancel, you won't be charged again, and your weekly emails will stop.

Your content

The answers you send us belong to you. The collected letters and any previously generated chapters are yours to keep. We do not claim ownership of any content you provide or that we generate for you.

What we provide

We provide the email prompts, answer storage, and collected letters on a best-effort basis. We aim for high availability but cannot guarantee uninterrupted service. Earlier AI-generated chapters may contain creative interpretations of your answers; new letters preserve your original words.

Acceptable use

Dear Baby is intended for personal, non-commercial use. Please don't use the service to send harmful, abusive, or illegal content through our email systems.

Cancellation and refunds

You can cancel your subscription at any time. If you're unhappy with the service within your first 30 days, contact us at hello@dearbaby.email and we'll sort it out.

Changes to these terms

We may update these terms from time to time. If we make significant changes, we'll let you know by email.

Contact

Questions? Email us at hello@dearbaby.email.